Terms & Conditions

Last Updated: February 26, 2024

PACKM.COM IS AN E-COMMERCE SITE PROVIDING CUSTOM PACKAGING DESIGN AND PRINTING. PACKM IS OWNED AND OPERATED BY PACIFIC MEZ, LLC. 

BY USING THIS SITE, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS (“TERMS”) CONTAINED HEREIN. THESE TERMS AND CONDITIONS CONSTITUTE A LEGALLY BINDING CONTRACT BETWEEN YOU AND PACIFIC MEZ, LLC. 

PLEASE CAREFULLY READ THE TERMS. PERMISSION TO USE PACKM.COM IS OFFERED TO YOU CONDITIONED ON YOUR ACCEPTANCE WITHOUT MODIFICATION OF THESE TERMS. 

IF YOU DO NOT AGREE TO ALL THE TERMS & CONDITIONS, PLEASE DO NOT USE THE SITE OR ANY SERVICES OFFERED OR ACCESSED THROUGH THE SITE. IF YOU (OR THE BUSINESS ENTITY WHOM YOU REPRESENT OR ARE ACTING ON BEHALF OF) HAVE A SEPARATE AGREEMENT WITH PACIFIC MEZ, LLC, THE TERMS OF THAT SEPARATE AGREEMENT SHALL GOVERN TO THE EXTENT THEY ARE INCONSISTENT WITH OR OTHERWISE CONFLICT WITH ANY OF THE TERMS & CONDITIONS.

THROUGHOUT THE SITE, THE TERMS “PACK M”, “WE”, “US”, AND “OUR” REFER TO PACIFIC MEZ, LLC.  FOR THE PURPOSES OF THESE TERMS AND CONDITIONS, “YOU” AND “YOURS”, “USER” AND “USERS” MEANS YOU AS THE USER OF THIS SITE. THE TERM “SITE” REFERS TO ALL CONTENT SERVED BY THE PACKM.COM DOMAIN AND ANY OF ITS SUBDOMAINS.

‍Electronic Communications

Visiting PackM.com or sending emails to official email addresses of PackM.com or Pacific Mez, LLC, constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

You are responsible for maintaining the confidentiality of your account and password for the Site and for restricting access to the site on your computer. You agree to accept responsibility for all activities that occur while logged in to your account or password. You may not share, assign, or otherwise transfer your account to any other person or entity. 

You acknowledge that Pacific Mez, LLC, is not responsible for third-party access to your account that results from theft or misappropriation of your account. Pacific Mez, LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content, including user-created content, in our sole discretion.

Minors

Pacific Mez, LLC does not knowingly do business with or collect, either online or offline, personal information from persons under the age of sixteen (16). If you are under 18, you may use Packm.com only with the permission of a parent or guardian. 

Please contact us at info@packm.com if you believe that a minor has provided us with information.

Changes to the Service and Prices

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Return and Refund Policy

All our products are custom-produced to the specifications provided by the customer. For this reason, we are unable to allow refunds or returns on any orders that have entered the manufacturing process. 

If you have concerns about your order, contact our customer service department via email at customerservice@packm.com for assistance and resolution, using the following guidelines. 

Refund, credit, or replacement of any product will be at our sole discretion. Any refund, replacement, or credit shall constitute our entire, sole, and exclusive liability, and your sole and exclusive remedy, with respect to that order.  

For any STOCK (non-customized) product we deem to be eligible for a return, the item must be unused and returned in the same condition that you received it. If a return is requested, the customer support team will provide an address for you to return the item. You will be responsible for packaging, arranging, and paying the shipping costs for the return. 

Cancellation

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Links to Third Party Sites/Third Party Services

PackM.com may contain links to other websites ("Linked Sites"). Linked Sites are not under the control of Pacific Mez, LLC, and we are not responsible for their contents, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We are providing these links to you only as a convenience, and the inclusion of any link does not imply any endorsement by us or any association between us and its operators.

Some services made available via PackM.com are delivered by third-party tools and organizations. By using any product, service, or functionality originating on the PackM.com domain, you hereby acknowledge and consent that we may share such information and data with any third party with whom we have a contractual relationship, for the purpose of providing the requested product, service, or functionality.

No Unlawful or Prohibited Use

You are granted a non-exclusive, non-transferable, revocable license to access and use PackM.com strictly in accordance with these Terms. As a condition of your use of the Site, you warrant to Pacific Mez, LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. 

Pacific Mez, LLC, reserves the right to refuse services or reject any order submitted to us at any time.

You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information regarding the Site, its technology, other users, or any other topic through any means not intentionally made available or provided for through the Site.

Your Content and Intellectual Property

You hereby represent and warrant that:

You are solely responsible for all content, designs, images, and other elements (collectively, the “Design”) that you upload, create, and/or modify while using the Site.

2. You own all rights and/or have obtained all appropriate rights and permissions for any and all persons and/or entities who own, manage, or otherwise claim any rights for your Design or any components thereof.

3. You retain all ownership and copyright to your Design, as appropriate to the rights you hold in each of its elements.

4. All comments, reviews, feedback, suggestions, and ideas disclosed, submitted, or offered by you to Pacific Mez, LLC, in conjunction with your use of the Site (collectively, “Comments”) shall become and remain the exclusive intellectual property of Pacific Mez, LLC. We may use the Comments in any medium and for any purpose without obtaining your separate specific consent; you relinquish all rights to such comments. 

Copyright Liability

You are solely responsible for the content and context of all materials you upload to, create, or submit to the Site and to Pacific Mez, LLC, for any purpose including production. You warrant and agree that you will not use the site in the course of infringing upon any other creator’s copyright. Any liability resulting from your use of copyrighted material is solely yours.

If you feel your copyrights have been infringed upon by a user of the site, the Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. Copyright law. If you believe in good faith that materials appearing on this Site or produced by Pacific Mez, LLC, on behalf of a user of the site infringe your copyright, you (or your agent) may send us a notice to customerservice@packm.com requesting that the material be removed, or access to it blocked to prevent recurring orders from being placed.

A request for removal must contain the following: 

- Your name, address, telephone number, and email address (if any); 

- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to locate the material; 

- A statement that you, the complaining party, has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; 

- A statement under penalty of perjury that the information in the notification is accurate and that you are (or are authorized to act on behalf of) the owner of an exclusive right that is allegedly infringed; and 

- Your physical or electronic signature as the owner or a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

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Our Copyright and Intellectual Property

All content included as part of the Site and its Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software or technical elements used on the Site, are the property of Pacific Mez, LLC, its licensees, and/or its third-party providers (“Providers”). All of these elements are protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code. Except where expressly provided otherwise by us, nothing made available to users via the Site may be construed to confer any license or ownership right in or materials published or otherwise made available through the Site or its services, whether by estoppel, implication, or otherwise. All rights not granted to you in the Terms & Conditions are expressly reserved by us.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works from, or in any way exploit any of the content, in whole or in part, found on the Site. Pacific Mez, LLC, content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Pacific Mez, LLC, and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Pacific Mez, LLC or our licensors except as expressly authorized by these Terms.

For International Users

The Site and its related services are controlled, operated, and administered from our offices within the US. If you access the Site from a location outside the US, you are responsible for compliance with all local laws. You agree that you will not use the Site’s Content in any country or in any manner prohibited by any applicable local laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Pacific Mez, LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings or uploads made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Pacific Mez, LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Pacific Mez, LLC, in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. 

In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Pacific Mez, LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. PACIFIC MEZ, LLC, AND/OR ITS PROVIDERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

PACIFIC MEZ, LLC, AND/OR ITS PROVIDERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. PACIFIC MEZ, LLC, AND/OR ITS PROVIDERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PACIFIC MEZ, LLC, AND/OR ITS PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PACIFIC MEZ, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Pacific Mez, LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, contracted work engagement, or agency relationship exists between you and Pacific Mez, LLC, as a result of this agreement or use of the Site. Our performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by us with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Pacific Mez, LLC, with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Pacific Mez, LLC, with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Privacy

Your use of PackM.com is subject to Pacific Mez, LLC's, Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Changes to Terms

Pacific Mez, LLC, reserves the right, in its sole discretion, to change the Terms under which PackM.com is offered. The most recent version of the Terms supersedes all previous versions. We encourage you to periodically review the Terms to stay informed of our updates.

Contact Us

Pacific Mez, LLC welcomes your questions or comments regarding the Terms:

Pacific Mez, LLC
5101 Santa Monica Blvd Suite 8 #187
Los Angeles, CA 90029-2480

Email Address:
info@packm.com

Telephone number:
424-271-0700

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